Operations Support Team

To permanently close your gaming account, contact customer support:

Our support team will assist you with closing your account.

<b>Important:</b> Withdraw any remaining balance before requesting account closure.

Can my account data be deleted immediately?

No, your account data cannot be deleted immediately.

Your account data will be <b>automatically deleted 5 years after your account is closed</b>.

Instructions for permanently closing your account, information about when account data is deleted, and alternative options like time-out or self-exclusion for temporary breaks.

How to Close or Delete Your Account

Find answers and get help from Intercom Support and Community Experts

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How to Close or Delete Your Account

How to permanently close your account

Account deletion

Can my account data be deleted immediately?

When is account data deleted?