Skip to main content

Casino Jackpots and Jackpot Prize Payments

This article explains how casino jackpots work, how to participate, when jackpot winnings are paid, and where players can find more information.

Casino Jackpots – General Information

Casino jackpots give players the opportunity to win additional prizes while playing eligible games. By opting in and placing a small secondary bet, players can access progressive jackpots that grow over time as more players participate.

There are four available jackpot tiers:

  • Mini Jackpot – starting from €50

  • Minor Jackpot – starting from €500

  • Major Jackpot – starting from €20,000

  • Mega Jackpot – starting from €100,000

Jackpot values increase continuously as players contribute and are displayed in local currency where applicable. Final winnings are calculated based on the exchange rate at the time of the win.

Only eligible (non-bonus excluded) games contribute to the jackpot feature. Players can view all qualifying games and access the jackpot section from the “Prizes” area on the homepage.

How to Participate in Jackpots

To join the jackpots, players must opt in and place a secondary jackpot bet alongside their main bet.

Steps to participate:

  1. Launch any eligible game

  2. Click “Opt-In” on the jackpot bar

  3. Select a jackpot contribution amount

  4. Place bets to activate your chances

Participation is optional and only available with real money (cash).

Jackpot Contribution and Chances

Players can increase their chances of winning by selecting a higher jackpot contribution:

  • €0.10 – 1 chance

  • €0.30 – 3 chances

  • €0.50 – 5 chances

Equivalent values apply for other currencies.

Important rules:

  • The jackpot bet cannot exceed the main bet

  • If a higher jackpot contribution is selected than the main bet, it will automatically match the main bet

  • Any excess amount contributes to the jackpot pool but does not grant extra chances

  • Minimum contribution is €0.10 (or equivalent)

  • If the main bet is below the minimum, no jackpot contribution is made

This system ensures fairness and compliance with regulatory requirements, including maintaining the required RTP levels.

How Jackpots Are Won

Jackpots are triggered randomly during gameplay. When a jackpot is activated:

  • A jackpot wheel appears

  • The wheel spins to determine the prize tier (Mini to Mega)

  • Winnings are awarded instantly

Every qualifying bet made while opted in gives players a chance to trigger a jackpot.

When Are Jackpot Winnings Paid?

Jackpot winnings are credited instantly to the player’s balance as real cash.

  • No wagering requirements apply

  • Standard withdrawal procedures still apply

Example: If a player wins a €150,000 Mega Jackpot, the amount is credited immediately but must still go through the normal withdrawal process.

If Jackpot Winnings or Balance Are Not Updated

If your balance does not reflect your winnings:

  • Refresh or reload the game

  • The correct balance should display after reloading

    When Jackpot Is Unavailable

If the jackpot feature is temporarily unavailable:

  • The jackpot interface may appear disabled or grayed out

  • No contributions will be collected during this time

    Technical Issues or Missing Winnings – What to Do

    If you experience technical issues or believe your jackpot winnings were not credited correctly:

    Please provide the following information:

    • Game name

    • Date and time of the issue

    • Description of the problem

    Once this information is provided, the chatbot will connect you with a customer support agent for further investigation.

    Additional Notes

    • Jackpot participation requires an active opt-in

    • Bonus-excluded games do not contribute to jackpots

    • The jackpot bet is always separate from the main bet

    • Customers can deposit and opt in via the provided links on the platform

    • Winnings over 5,000 euros are subject to verification, yes they will be credited, but it may take up to a few hours to be validated and approved

    For further details, players are encouraged to review the full Terms & Conditions available in the promotions section.

Did this answer your question?