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How to Cancel a Withdrawal Request

Instructions for cancelling a pending withdrawal request and explanation of when withdrawals can and cannot be cancelled.

Can I cancel my withdrawal?

Yes, you can cancel a withdrawal if it is still pending and has not yet been processed.

How to cancel a pending withdrawal

  1. Go to your Wallet in your account

  2. View your pending withdrawals list

  3. Click on the pending withdrawal you want to cancel

  4. Confirm the cancellation

The funds will be returned to your account balance immediately.

If the withdrawal has already been processed

Once a withdrawal has been approved and processed, it cannot be cancelled. The funds are already in transit to your bank account.

For information about withdrawal processing times, see the article "Withdrawal timeframe."

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