Operations Support Team

Step-by-step instructions for requesting a withdrawal and information about which funds can be withdrawn, including restrictions on bonus funds and wagering requirements.

How to Request a Withdrawal

Information about how the destination bank account for withdrawals is determined.

Bank Account for Withdrawals

Why Was My Withdrawal Cancelled or Returned to My Account?

Information about minimum and maximum withdrawal limits.

Withdrawal Limits

Instructions for cancelling a pending withdrawal request and explanation of when withdrawals can and cannot be cancelled.

How to Cancel a Withdrawal Request

Explains withdrawal processing timeframes including our instant to 12-hour processing window, bank transfer times of up to 5 banking days, and the requirement to wager deposits at least once before…

Withdrawal Timeframe

What Should I Do If My Withdrawal Hasn’t Arrived?

Withdrawal Fees

Information about withdrawing funds, available payout methods, and general withdrawal rules and processing times.

Withdraw

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